R
ReasonMe

Privacy Policy

Last updated: December 2025

1. Introduction

ReasonMe ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, password)
  • Profile information (company, location, preferences)
  • Payment information (processed securely via Stripe)
  • Content you submit (prompts, feedback, messages)

2.2 Automatically Collected Information

  • Usage data (pages visited, features used, timestamps)
  • Device information (browser type, operating system)
  • IP address and approximate location
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our Service
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues

4. Data Sharing

We may share your information with:

  • Service Providers: Third parties that help us operate our Service (hosting, analytics, payment processing)
  • AI Providers: Your prompts are sent to AI providers (OpenAI, Anthropic) for processing. We do not share your personal information with them.
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest for sensitive data
  • Regular security assessments
  • Access controls and authentication

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

  • Account data: Until account deletion
  • Prompt history: 90 days (or as per your settings)
  • Analytics data: 24 months

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

  • Essential cookies: Required for the Service to function
  • Analytics cookies: Help us understand how you use the Service
  • Preference cookies: Remember your settings and choices

9. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: